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What is ISO/TS16949?

Posted by isoeasy on May 15, 2006

automotive standardsISO/TS16949:2002 is an ISO Technical Specification which aligns existing US, German, French and Italian automotive quality system standards within the global automotive industry. ISO/TS16949:2002 specifies the quality system requirements for the design/ development, production, installation and servicing of automotive-related products.
Who are the authors of ISO/TS16949:2002 ?

ISO/TS16949 was written by the International Automotive Task Force (IATF). The IATF consists of an international group of vehicle manufacturers, BMW Group, DaimlerChrysler, Fiat Auto, Ford Motor Company, General Motors Corporation, PSA Peugeot-Citroen, Renault SA and Volkswagen, plus national trade associations, AIAG (America), VDA (Germany), SMMT (UK), ANFIA (Italy) and FIEV (France). Japanese vehicle manufacturers association, JAMA, have been involved in the development of ISO/TS16949:2002, and are expected to join IATF as full members in due course.

What are the key differences between QS-9000 and ISO/TS 16949?

The key differences between QS-9000 and ISO/TS 16949 relate to the aspects of customer and employee satisfaction.

Customer Satisfaction
Both QS-9000 and ISO/TS 16949:1999 require a documented process for measuring customer satisfaction. This includes the documentation of trends and the comparison of benchmark data.

ISO/TS 16949:2002, additionally specifies that companies should:

> Determine a method for monitoring customer perception as to whether requirements have been met,

> evaluate data continuously,

> demonstrate compliance with customer requirements & efficiency of process.

Employee motivation, Empowerment & Satisfaction
QS-9000 makes no reference to employee motivation whilst TS 16949:1999 requires that companies develop a process for the measurement of employee satisfaction. ISO/TS 16949:2002 additionally specifies that organizations:

> have a process for measuring satisfaction to achieve quality objectives &
make continual improvements,
> promote quality awareness at all levels,
> make personnel aware of the relevance of their activities.

What is the format of ISO/TS16949:2002?

Automotive Sector requirements, defining international automotive quality system requirements are contained in ISO/TS16949, which is written around the format of ISO9001:2000.Customer specific requirements are required by individual subscribing vehicle manufacturers and are provided separately.

What are the Eligibility requirements for ISO/TS16949:2002?

> ISO/TS16949:2002 is relevant to automotive production and service part organizations only.

> It is applicable only to sites where production or service parts are manufactured. (A site is defined as: a location at which value added manufacturing processes occur.

Manufacturing is defined: as the process of making production materials, parts or assemblies, or heat treating, painting, plating services.). Any tier within the supply chain can apply.

> Any potential supplier can only be accepted for registration if they have a documented request for quotation or is on a bid list of a subscribing customer. This means that ISO/TS16949:2002 is also relevant to vehicle manufacturing plants: Jaguar, DaimlerChrysler, Land Rover, Bentley are all working on quality systems to meet ISO/TS16949:2002 requirements.

> Some organizations currently certified to QS-9000 will not be eligible for ISO/ TS16949:2002 registration, for example: stockists and organizations who have no automotive customers.

> Organizations which have automotive and non-automotive product will require separate certification for these separate product groups. They would have ISO/TS16949:2002 certification for their automotive activities, and ISO 9001:2000 (or an alternative specified by their non-automotive customers) for the non-automotive business.

> Organizations wishing to break into the automotive market must wait until they are on an automotive customer's potential supplier list before they can progress with registration.

Will ISO/TS16949 be accepted in addition to current automotive standards such as QS-9000 and VDA 6.1?

Yes. Along with customer specific requirements, ISO/TS16949 has been accepted as equivalent to the following automotive quality standards:

> QS-9000 (America)

> VDA 6.1 (Germany)

> AVSQ (Italy)

> EAQF (France)

Which vehicle manufactures will accept ISO/TS16949?

Ford, GM, DaimlerChrysler, PSA Peugeot-Citroen, Renault, Fiat, BMW, Daimler Benz and Volkswagen all support ISO/TS 16949. DaimlerChrysler. Japanese and Korean manufacturers may also recognise ISO/TS16949:2002 as a valid supplier approval mechanism in future. Formal communications by Big 3 regarding their particular requirements have been made.

Customer Specific Requirements: For subscribing members, these are to be made available via the IAOB website (Big 3 specifics are already referenced on this site). Note that some customer specifics may be incorporated into Purchasing agreements.

Refer to attached files for more information:

16949 Checklist

Customer Specific Requirements


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