What is ISO 9001:2000?
Posted by isoeasy on April 28, 2006
Information on ISO 9001:2000
The International Organization of Standardization, (ISO) is a worldwide organization that develops many different kinds of Standards. "ISO9000" is the family name for the set of standards which are concerned with the management of quality systems.
The ISO9000 family consists of a number of standards:
ISO9000 is a document which allegedly explains the requirements of ISO9001. There is also an accompanying document, ISO9000-3, which is supposed to be a guidance document for the interpretation of ISO9001 for computer software. ISO9001 is the "active" part of the standard. It contains the requirements that you must meet in order to be ISO9000 registered. ISO9002 is obsolete (since December 2000). It was a sub-set of ISO9001, but did not include control of design activities. Even if you conducted such activities, you could elect to be registered against ISO9002, but could not claim that your design activities were "quality assured". This was often viewed as as poor excuse or a way of wriggling out the requirements of the standard and is no longer permitted.ISO9003 is also obsolete. It was an even more limited sub-set of ISO9001, and did not include design activities, nor many of the production related activities, nor a lot of other quality assurance activities. Rather than the "get it right, first time" approach, it relied heavily on inspecting everything to catch mistakes, which is a very poor method (mistakes get missed, no matter how good your inspectors are!). It was rarely used and most reputable Quality Registrars would not certify against it. ISO9004 is a set of guidelines.
In December 2000, the International Organization for Standardization (ISO) merged ISO 9001, ISO 9002, and ISO 9003 into a revised ISO 9001 standard. In order to distinguish between the previous ISO 9001 version, the current standard is often referred to as ISO 9001:2000 or ISO 9000:2000.
Why do companies want ISO 9001:2000 Certification?
Many organizations decide to Implement ISO 9001 and obtain registration because it assures customers that the company has a good Quality Management System (QMS) in place. An organization with an effective QMS will typically meet customer expectations better than an organization that does not have an effective QMS. Many organizations require their suppliers to have ISO 9001 Registration.
Internal effectiveness and productivity benefits
Other organizations implement an ISO 9001 QMS because it has proven over the years that it leads companies to better operations, improved performance, and improved profitability.
Develop and document your ISO 9001 Quality Manual and Procedures
The biggest portion of the project is looking at your current processes, and redesigning them to address all of the requirements in the standard. Once you have modified or developed processes to meet the standard, you will need to control those processes. Documenting the processes as Quality System procedures is part of this control.
Learn about some of our ISO 9000 Solutions
Use and improve your QMS
Once your system is developed and documented, employees will follow the procedures collect records and make improvements to the system. For approximately three months or more, your organization will run the QMS, collecting records. This prepares the organization for an Audit by a Registrar.
What is ISO 9001 Certification?
ISO 9001 certification is also known as ISO 9001 registration, ISO 9000 certification (if one is less precise), ISO 9000 registration, ISO 9001:2000 certification (if one specifically refers to the latest version of the ISO 9001 standard), or ISO 9001:2000 registration. All of these refer to an independent certification body attesting that your company’s ISO 9001 quality management system meets all requirements of the ISO 9001 2000 standard. Typically, the certification company sends one or more auditors to perform an initial audit of the quality management system. If no significant gaps to the ISO 9000 requirements are discovered, a certificate is issued. The certificate is typically valid for three years provided that period audits (usually every 6 – 12 months) continue to show compliance.
Tip: Evaluate your registrar carefully with the goal of finding a registrar whose auditors are flexible (because there are countless ways of fulfilling the ISO 9000 requirements and some may fit better for an individual business) and whose auditors don't mind sharing their experiences (auditors are not allowed to consult but they are allowed to share what they have seen to work for other companies).